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Branch Operations Specialist
Responsible for performing a variety of duties to support the efficient and accurate paying and receiving function as well as support the consumer sales and service function of the branches according to Company policies and procedures; perform policy and procedural audits within assigned branch region; coordinate work within the unit, as well as with other units and/or departments; report pertinent information to the Community Banking Associate; respond to inquiries or requests for information. Support the
Tompkins Insurance Agencies, Inc.Commercial Lines - Insurance Team Lead
To assist the Commercial Lines Manager in the overall direction and management of the Commercial Lines Insurance department in accordance with the goals, objectives, and policies of the agency. To assist in planning, organizing and staffing activities of the Commercial Lines Insurance Department. To supervise the performance of all Account Managers in your market, in meeting agency objectives in regards to our customer service standards. To assist in maintaining strong and effective relationships with the
Tompkins Insurance Agencies, Inc.Core Business Unit - Sales/Service Account Manager
To provide the highest level of quality service to the Client. To provide assistance to Commercial Lines Supervisor. Assist Account Executives in handling and processing of new and renewal commercial business.Responsibilities:Contact insured for updated renewal information and assist producer/marketer in completion of applications for new and renewal business on designated accounts as directed.Contact Marketing Department to obtain best markets for all new and renewal business and perform all necessary
Tompkins Insurance Agencies, Inc.Customer Experience Agent
Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be
Tompkins Insurance Agencies, Inc.Personal Insurance Account Manager - Le Roy, New York
To consistently meet or exceed the expectations of our Personal Insurance customers. Working together with your teammates to grow and develop our book of business while adhering to the processes and procedures of our company.Responsibilities:Overall account management-utilizing TIA procedures, AMS, Image Right & all TIA systemsUtilize PL Rater when preparing quotes in fulfilling clients’ needs and expectationsComplete service requests including but not limited to claims, premium payments, policy
Tompkins Insurance Agencies, Inc.
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