Personal Lines Underwriter

Posted: 08/23/2022

Position: Personal Lines Underwriter

Batavia, NY


Genesee Patrons Cooperative Insurance company has been proudly serving the needs of our policyholders since 1887.  This is a great opportunity to join a well-established WNY company. At Genesee Patrons, we take care of each other like family. We take pride in a flexible workplace that provides a work/family balance that is unique to our industry.  We are a high-energy, high performing team that works hard, but likes to have fun too!

The Personal Lines Underwriter position is responsible for performing daily work processing functions in the Underwriting Department according to Company underwriting guidelines. The Underwriter is one of the main contacts for agents regarding their existing policies and new business requests.


  • Build a rapport with agency personnel offering friendly, courteous, and professional customer service
  • Effectively answer agent’s inquiries – responding promptly with proper follow-up
  • Review/Process new business applications, renewals, endorsement requests, non-renewals, policy change notices and cancellations.
  • Maintain knowledge of underwriting manual, manual rating, forms, and endorsements.
  • Respond promptly to verbal or written requests from agents/insured.
  • Participate and/or assist in onsite agency product training sessions
  • Perform other related duties as assigned by Underwriting Management
  • Assist in the testing of department rating updates
  • Attend educational seminars to maintain insurance license/knowledge and other designations.
  • Associate’s Degree (Bachelor’s Degree preferred).
  • 2-5 years of personal lines insurance underwriting experience in property/casualty experience preferred.
  • Exceptional customer service skills
  • Proficient Computer Skills in a Windows based environment.
  • Knowledge of, or the ability to learn, general policies and procedures for underwriting insurance risks.
  • Strong written and verbal communication skills
  • Good organizational skills and attention to detail.
  • Familiarity with computer processing and data entry.
  • Ability to use sound judgment to make decisions within established guidelines.
  • Must work well both independently and in a team environment.
  • Ability to manage multiple tasks and responsibilities daily.
Physical Requirements:
  • Ability to lift 15-20 lbs.
  • Prolonged periods of sitting at a desk in an office setting.
Employment Details:
  • Location: Batavia, NY
  • Full Time
  • Schedule: Monday-Friday 8:00-4:00
  • Competitive Salary
  • Benefits Included:
    • Health Insurance
    • 401(k)
    • Health Savings Account
    • Life Insurance
    • Flexible workplace
    • Paid time off
    • Continuing education opportunities